Purpose of the Declaration and Responsible Parties

1. Your privacy is important to us. This Privacy Policy ("Policy") explains how nyra health GmbH ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our mobile application ("nyra therapy") in the United States.

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2. nyra health GmbH is located at Kettenbrückengasse 23/1/12, 1050 Vienna, Austria. For questions regarding this Policy, please contact us at info@nyra.health.

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Personal Data that We Process

3. We collect personal information that you voluntarily provide when you register for an account or use our services. This information includes:

• Personal Details: First and last name, telephone number, email address, date of birth, gender.
• Medical Information: Diagnoses, treatment plans, language samples.
• Insurance Information: Details regarding your insurance.
• Usage Data: Information about how you use our services, including exercise types, completion times, and performance metrics.

How We Use Your Information

4. We use your personal information for the following purposes:

• Service Delivery: To provide and personalize our services, including creating customized therapy plans tailored to your needs.
• Communication: To send you updates, respond to inquiries, and provide customer support.
• Improvement and Analytics: To analyze usage patterns and improve our services.
• Legal Compliance: To comply with applicable laws and regulations.

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5. By using our services, you consent to the collection and use of your personal information as described in this Policy. You may withdraw your consent at any time by contacting us at info@nyra.health. Please note that withdrawing consent may affect your ability to use certain features of our services.

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6. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. If you delete your account, your data will be anonymized immediately and cannot be recovered.

Retention and Deletion of Data

7. We may share your information with third-party service providers who assist us in operating our services:

• RevenueCat: We use RevenueCat to manage in-app subscriptions. It processes subscription data to fulfill contractual obligations and improve user experience. For details, refer to RevenueCat's Privacy Policy.

Data Processing on the Basis of Consent

8. We may disclose your personal information:

• With Your Consent: To hospitals and therapists if you choose to share your data through your settings.
• Legal Obligations: To comply with laws, regulations, or legal requests.
• Service Providers: To third parties that perform services on our behalf under confidentiality agreements.

9. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Data is transmitted via SSL encryption and stored on secure servers provided by Firebase. For more information, see Firebase's Privacy Policy.

Children's Privacy

10. Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

Machine Learning

11. We use machine learning algorithms to process user data for personalized services and to enhance user interactions. All data processing complies with applicable data protection laws. You have the right to access, correct, or delete your personal data by contacting us at info@nyra.health.

Your Privacy Rights

12. U.S. Residents: You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate personal information.
• Deletion: Request deletion of your personal information.
• Opt-Out: Opt-out of certain data processing activities.
• Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

To exercise these rights, please contact us at info@nyra.health.

13. California Residents: If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request details about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: Request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out: We do not sell personal information. However, you have the right to direct us not to sell your personal information if that changes.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

For requests, please contact us at info@nyra.health.

Data Transfers

14. Your personal information may be transferred to and processed in countries other than your country of residence, including the United States and Austria. By using our services, you consent to such transfers.

Accessibility Commitment

15. We are committed to making our services accessible to individuals with disabilities. If you experience any difficulty accessing any part of our services, please contact us at info@nyra.health, and we will assist you.

Changes to This Privacy Policy

16. We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make significant changes, we will notify you through our services or via email. Your continued use of our services after such modifications constitutes your acknowledgment of the updated Policy.

Contact Information

17. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

nyra health GmbH
Kettenbrückengasse 23/1/12
1050 Vienna, Austria
Email: info@nyra.health

Effective Date

This Privacy Policy is effective as of 1 October 2024

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